The small business claimed in the email sent to Moltenbrey that Bed Bath & Beyond owed them $42,563.73 and that it hasn’t been paid for kits ordered in the entire past year. “I knew I wouldn’t look good in a white wedding dress,” she said. Her black dress was so unique that the local store didn’t even have a sample, she said, and she’ll never forget the look on her guests’ faces when she walked down the aisle in 2018. “I felt sick to my stomach because of the helplessness,” Moltenbrey said in an interview with CNN.

In the email that Moltenbrey shared on Facebook, MemoriesGP said it began holding all wedding gowns received from Bed Bath & Beyond purchased kits as of March 11, before Moltenbrey said she shipped her dress to them. “Why, then, on April 24th do I receive this email stating they are holding my dress ransom because of a company that is going BANKRUPT,” Moltenbrey wrote on Facebook.

Moltenbrey received the kit on March 16, and said she was charged an additional $25 for insurance once MemoriesGP received the gown on April 3. After reading good reviews about Houston-based Memories Gown Preservation, she decided to order the $120 kit through Bed Bath & Beyond. In early March, Moltenbrey said she decided to send her wedding gown to be preserved. Her floor length gown - black with white floral design - was trapped somewhere in an unknown facility. “This is a bride’s worst nightmare,” Moltenbrey initially said in a Facebook post. The company is looking for a buyer and will halt its closings if one appears.īut as the mammoth retailer ties up its loose ends, one group has been caught in the middle: the customers themselves. Founded in 1971, it will now close its remaining 360 stores and 120 buybuy BABY locations. (BBBY) announced it was planning to liquidate its inventory and go out of business. Jesse Moltenbrey had her wedding dress held 'hostage' in a billing dispute between Bed Bath Beyond and preservation company.

The Hostage Bride by Jane Feather